Responsible Gaming

Fambet Casino is committed to supporting safer gambling. Gambling should be an enjoyable leisure activity, not a way to make money, solve financial problems or manage difficult emotions. This page provides practical information to help Australian players stay in control, understand the risks and seek support when needed.

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Gamble for entertainment, not income

Gambling involves risk, and there is no guaranteed way to win. Every bet can result in a loss, including bets made after a previous win. Games and outcomes are not a reliable source of income and should never be treated as an alternative to employment, savings or financial advice. Only gamble with money you can afford to lose after essential living costs and financial commitments have been covered.

Review contents

Gamble for entertainment, not income Tools and personal limits Recognising when gambling may be a problem Getting help and staying safe

Before you play, decide how much time and money you are comfortable spending. Treat that amount as the cost of entertainment. Once your planned budget or time has been used, stop playing, even if you feel that a win may be close. Do not increase your stake simply because you have lost, and do not continue playing to try to recover money. Chasing losses can lead to larger losses and may make it harder to make clear decisions.

Practical ways to stay in control

Set a gambling budget before you begin and keep it separate from money needed for rent, bills, food, transport, savings or other essentials.
Set a time limit and take regular breaks away from the website or app.
Keep a record of deposits, withdrawals and playing time so you have a realistic view of your gambling activity.
Avoid gambling when you are upset, stressed, tired, lonely or under the influence of alcohol or other substances.
Do not borrow money, use credit intended for essential expenses or sell possessions to fund gambling.
Never ask another person to gamble on your behalf or share your account with anyone.
Avoid making important financial decisions while playing or immediately after a win or loss.
Remember that a win does not mean future wins are more likely, and a loss does not make a win due.

It can also help to tell someone you trust about your gambling budget. An honest conversation with a partner, family member or friend can provide accountability and make it easier to recognise changes in your habits. If gambling is affecting your relationships, work, study, health or finances, consider taking a break and seeking professional support.

Tools and personal limits

Responsible gambling tools are designed to help you make decisions before gambling becomes difficult to manage. Depending on the service and your location, available tools may include deposit limits, loss limits, wagering limits, session reminders, time-outs, reality checks and account self-exclusion. The availability, operation and eligibility of a tool may vary, so review the information shown in your account and the applicable terms before using it.

Set limits before you play

A limit is most effective when it is chosen calmly and set before you start gambling. Consider setting a maximum amount for a day, week or other period, as well as a maximum playing time. Choose an amount that would not affect your normal responsibilities if it were lost. Do not set a limit based on the amount you hope to win.

Work out your disposable entertainment budget after essential expenses and financial commitments.
Choose a spending and time limit that fits within that budget.
Apply the limit through the available account settings or contact process before gambling.
Take a break when the limit is reached and do not try to bypass it by opening another account.
Review your gambling activity regularly and reduce your limits if gambling is becoming more frequent or expensive.

Take a break or self-exclude

If limits are not enough, a temporary time-out or longer self-exclusion may be appropriate. Self-exclusion is a voluntary decision to stop using a gambling account for a selected period or until further notice, where that option is available. During a self-exclusion period, do not try to create a new account, use another person's account or find ways around the restriction. These actions can undermine the purpose of the break and may increase harm.

If you decide to take a break, remove saved payment details where possible, unsubscribe from gambling marketing, block access to gambling websites or apps and avoid situations that make you want to play. Ask a trusted person to support you during the break. When a self-exclusion period ends, carefully consider whether returning to gambling is right for you. A return to play should never be automatic or pressured.

Recognising when gambling may be a problem

Problem gambling can develop gradually. It may affect anyone, regardless of age, income, background or previous experience. You do not need to wait for a serious financial loss before asking for help. Early support can make it easier to regain control and reduce the impact on your wellbeing and the people around you.

Possible warning signs

Spending more time or money gambling than you planned.
Increasing your bets or deposits to achieve the same level of excitement.
Feeling restless, irritable or anxious when you cannot gamble.
Trying to win back losses by gambling more often or with larger amounts.
Borrowing money, using credit or selling belongings to continue gambling.
Hiding gambling activity, transactions or losses from family, friends or colleagues.
Missing work, study, appointments or social activities because of gambling.
Arguing with people close to you about gambling or its financial effects.
Feeling guilt, shame, hopelessness or stress after gambling.
Using gambling to escape sadness, loneliness, anger, anxiety or other problems.
Finding it difficult to stop or reduce gambling even after deciding to do so.
Neglecting sleep, health, personal responsibilities or other interests.

If one or more of these signs feels familiar, stop gambling and speak with someone you trust. Review your account activity, remove access to available funds and consider a time-out or self-exclusion. A qualified gambling counsellor can help you understand your behaviour, plan practical steps and address related financial or emotional concerns without judgement.

Protect the people around you

Gambling can affect partners, family members and friends as well as the person gambling. If someone else's gambling is causing concern, set clear boundaries around money, discuss the effect on the household and seek advice for yourself. Do not cover repeated losses, provide funds for gambling or take responsibility for another person's account. Support is available for affected others, even if the person gambling does not want help.

Getting help and staying safe

If gambling is becoming difficult to control, seek help as soon as possible. Australian players can consider speaking with a qualified gambling counsellor, a mental health professional, a financial counsellor or a trusted healthcare provider. You may also contact a recognised gambling support service available in your state or territory. These services can provide confidential information, counselling, financial guidance and practical strategies for reducing or stopping gambling.

You do not have to manage the situation alone. Support can cover more than gambling itself, including debt, stress, relationship difficulties, sleep problems and other mental health concerns. A financial counsellor may help you review debts and create a plan for essential expenses. A health professional can help if gambling is connected with anxiety, depression, substance use or another concern.

If you feel at immediate risk

If gambling has contributed to thoughts of self-harm, suicide, violence or another immediate danger, stop gambling and seek urgent help through emergency services or a crisis support service in your area. If possible, move to a safe place and tell someone you trust what is happening. Your immediate safety is more important than any account, bet or financial loss.

Account and age responsibilities

Gambling services in Australia are intended for people aged 18 and over. Do not allow children or other unauthorised people to access your account. Keep your login details private, use appropriate device security and log out when you finish. If you believe someone else has accessed your account, stop using it and follow the available account security or support process.

Only use gambling services where participation is lawful for you. Rules may differ between Australian states and territories and may change over time. You are responsible for understanding the laws and requirements that apply to your location. Fambet Casino may apply account, payment, verification, safer gambling or access controls in line with its policies and applicable requirements.

Our approach

Fambet Casino aims to provide clear information and promote informed choices. We encourage players to use available limits, take breaks and seek support early. No responsible gambling tool can remove the risk of loss or guarantee that gambling will remain harmless. If you believe you need to stop, act promptly by ending your session, using the available restriction options and contacting an appropriate support service.

Please read the applicable account terms and responsible gambling information before playing. If you have questions about the tools available on your account, use the support option provided on the website. Do not continue gambling while waiting for assistance if you believe it is causing harm.